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The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace. 

Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement.

Domain is looking to hire Concierge team members that are highly motivated, creative, detail-oriented, and organized in our South Market District in downtown New Orleans. This individual will serve as the primary point for residents and should be passionate about the city of the New Orleans and enhancing the local community. This position is highly visible and requires a very high attention to detail and accuracy.

Concierge

Who are you?

You are ready to efficiently and effectively work with the public and residents and provide great customer service. You are excited to work for a company that’s developing some of the most diverse, transformative projects in the city. You’re looking for an opportunity to think creatively and engage with colleagues, partners, and clients. You want a Concierge position where you can learn, create, and grow along with your company.

Concierge Job Responsibilities:

  • Monitor entrances, exits, and all activity in front lobby; maintain visitor and vendor logs
  • Manage package room – Log, organize and distribute packages
  • Document and communicate incidents/accidents at property to management staff
  • Be readily available to resolve any problem or dissatisfaction of the resident, within company policy
  • Take maintenance requests, if needed
  • Hand out staff business cards and gather information for staff follow up (after office hours only)
  • Provide access to the community for resident’s guest, deliveries, and other special requests from management and/or residents with prior written approval
  • Provide firsthand knowledge of the local area and our community to make recommendations about activities, local businesses, and services
  • Accommodate residents with lifestyle services that tailor to their needs like: grocery, flower and furniture deliveries, utility assistance, transportation services, dinner reservations, dry cleaning, house cleaning, car washing, etc.
  • Assist in planning, coordinating and promoting resident social events

Skills and Experience Required:

  • Ability to multi-task and do several things with constant interruptions
  • Must be very organized and maintain a clean perception in appearance and work station.
  • Self-motivator
  • Knowledge of the city of New Orleans; knowledge of the local transportation options to include the street car, city bus and car share system
  • Computer proficiency included but not limited to Microsoft Office

Wage

DOE

Experience

Any

Type

Full-time